At our e-commerce store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund under the conditions mentioned below.
Products can be returned within 7 days of delivery. The item must be unused, unwashed, undamaged, and returned with original tags, packaging, and invoice.
Certain products, such as innerwear, personal care items, customized products, and gift cards, may not be eligible for return due to hygiene or customization reasons.
Once the returned product passes quality inspection, the refund will be processed to the original payment method or as store credit, depending on the payment mode. Refund timelines may vary by bank and payment provider.
In case of damaged, defective, or incorrect products, customers are requested to raise a complaint within 48 hours of delivery, along with clear images of the product and packaging.
We reserve the right to reject returns that do not meet our return conditions.